Help Center

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Reach us through any channel below — WhatsApp is fastest during business hours, and email replies arrive within 24 hours.

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Popular Support Topics

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Project Enquiry

Discuss a new website, mobile app, or software project.

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Billing & Payments

Questions about invoices, GST, or payment methods.

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Refunds & Cancellations

Review our refund eligibility and how to request one.

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Technical Support

Existing client? Get help with bugs or maintenance.

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Privacy & Data

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Support FAQs

Common Support Questions

How quickly will I get a response?

WhatsApp is fastest — usually within minutes during business hours. Email replies arrive within 24 hours on business days.

Do you offer support on Sundays?

Standard support is Mon–Sat, 10 AM – 7 PM IST. Existing clients with an AMC get extended priority support.

Is support free?

Every project includes 30 days of free bug-fix support after delivery. Ongoing maintenance is available via AMC plans.

Where are you located?

OzSpeed is based in Patna, Bihar, India (operated by Aman Enterprises). All support is delivered remotely across India.

Operated By

Aman Enterprises

GSTIN: 10DLRPK9080D1Z1

Registered Address

01, Unnamed Road, Aman Enterprises, Begampur, Patna, Bihar – 800009, India

Business Hours

Mon – Sat

10:00 AM – 7:00 PM IST

Still Need Help?

Talk to a real human

Reach out on WhatsApp for the fastest response, or email us and we'll get back within 24 hours on business days.