Compliance & Grievance Redressal
Grievance Officer
Last updated: 24 September 2026
1Introduction
In accordance with the Information Technology Rules, 2021 and applicable Indian regulations, the details of the Grievance Officer for ozspeed.in (operated by Aman Enterprises) are provided below.
2Officer Details
NameAman Kumar
DesignationGrievance Officer
Emailgrievance@ozspeed.in
Phone+91 73689 11326
Working HoursMon – Sat, 10:00 AM – 7:00 PM IST
Address01, Unnamed Road, Aman Enterprises, Begampur, Patna, Bihar – 800009, India
3Complaint Resolution Timeline
- Acknowledgement of complaint within 48 hours.
- Resolution within 30 days from receipt of complaint.
- If resolution is not achieved within 30 days, the complaint may be escalated as per applicable law.
4Nature of Complaints Accepted
- Service delivery and quality concerns
- Payment and refund disputes
- Communication and support issues
- Data privacy concerns
- Website or content-related complaints
5How to File a Complaint
- Email your complaint to grievance@ozspeed.in.
- Include your name, contact details, invoice/project ID, and a clear description of the issue.
- Attach supporting documents or screenshots if applicable.
- You will receive an acknowledgement within 48 hours.
- Resolution will be communicated within 30 days.
?Reach the Grievance Officer
For urgent matters, you may also reach us via WhatsApp or phone during business hours.
Operated by: Aman Enterprises
GSTIN: 10DLRPK9080D1Z1
Address: 01, Unnamed Road, Aman Enterprises, Begampur, Patna, Bihar – 800009, India
Also read our Terms & Conditions and Privacy Policy
Questions? Contact us →